Shipping & Returns

Shipping & Delivery

Shipping Within Australia

Online orders are shipped with Australia Post.

Once your order is confirmed and your parcel has been dispatched, you will receive an email with the applicable tracking information.
Where possible we will always aim to ship orders with multiple units together in one parcel.

Shipping Outside Australia

For orders outside of Australia, an Australia Post tracking service will be used.

Once your order is confirmed and your parcel has been dispatched, you will receive an email with the applicable tracking information.
Where possible we will always aim to ship orders with multiple units together in one parcel.

Shipping Costs

Within Australia

Order Value
0 - $100:  $10.00
$100 or more: FREE

Outside Australia

Order Value
$0 - $300: $20.00
$300 or more: FREE

Order values in AUD

Delivery Times

Deliveries to Australian cities can be expected within 1-5 business days from dispatch. For regional deliveries please allow an extra 2-3 business days.

Deliveries outside Australia generally take additional time.


Returns

We want you to be completely happy with your purchase. Should your purchase not fit the way you thought it might, we will exchange or issue a credit note for items returned (at your cost) provided;

  • The items are returned within 7 days of purchase.
  • You have the proof of purchase.
  • The garment is in its original unworn condition, with all labels/tickets attached.
  • There have been no alterations or modifications made to the garment.

Menzclub does not provide refunds on change of mind purchases.

In the case of an exchange, simply send back the item (at your cost) and we will send out the exchanged purchase. Additional delivery charges may apply.

Prior to a refund or exchange being granted, the returned item(s) with be inspected by one of our team members. We reserve the right to refuse a return is the above has not been adhered to.

Returning Merchandise By Mail

Should you wish to exchange your purchase, return the item including the invoice (which you received with the parcel) to the following address. On the back of the invoice enclosed with your purchase, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit note.

Menzclub
Shop 3085 Highpoint Shopping Centre,
Rosamond Road
Maribyrnong, 3032
Victoria, Australia

Returning Merchandise In Store

Alternatively you are welcome to exchange your item, at one of our stores. However, due to stock availability, certain products may not be available at particular stores. We recommend contacting us before hand.

Please make sure that when exchanging an item in-store that you have your original receipt and the method of payment used for the purchase.


Important Information

Provided you have proof of purchase, we will only refund in accordance with the current legislation.

Unless in accordance with the current legislation, we will not refund, exchange or issue credit notes on sale or discounted items. Please note both gift vouchers and credit notes are valid for 12 months from the date issued.

Credit notes cannot be redeemed for cash, nor can they be used for a lay-by payment.